How It Works — Simple, Transparent, Stress-Free
Simple vehicle shipping process
We take the stress out of transporting your vehicle by offering a simple and detailed process from start to finish. Contact our team if you are in need of vehicle shipping – Mountainview can help!
STEP 1
Request a Quote
Request a Quote
Fill out the online quote form or call toll-free. Provide vehicle details, pickup, and delivery locations.
STEP 2
Schedule Your Shipment
Schedule Your Shipment
A Mountainview coordinator contacts you to confirm details, answer questions, and schedule your pickup window.
STEP 3
Vehicle Pickup
Vehicle Pickup
A vetted carrier arrives at your location for pickup. A condition report is completed and signed before transport begins.
STEP 4
In-Transit Updates
In-Transit Updates
Stay informed throughout the journey. Your coordinator is available to provide status updates at any time.
STEP 5
Delivery & Inspection
Delivery & Inspection
Your vehicle is delivered to the destination. A final condition inspection is completed to ensure everything arrived as expected.
Frequently Asked Questions
We understand the importance of approaching each work integrally and believe in the power of simple and easy communication.
A vehicle transport can take anywhere from two days to up to ten days for cross-country trips. Traffic, inclement weather, truck breakdowns, seasonal fluctuations and other unforeseen events may delay the auto shipping of your vehicle. Pickup and delivery dates are estimated but are not guaranteed. For a detailed explanation, simply call our car shipping experts for a case-by-case evaluation on your circumstances.
Yes, your vehicle is fully insured by the carrier company’s cargo and liability policy from the moment the vehicle is loaded onto the truck until it is unloaded.
The vehicle is inspected at pick up and at delivery. A Bill of Lading is written out on the condition of the car at pick up. If there are any damages upon delivery, they must be written on the Bill of Lading at that point.
We suggest you remove any personal items, especially anything of value as these items are not covered under the insurance. Remove any automatic toll devices and disable any sort of security devices which could give the driver issues when loading or unloading the vehicle. There should be no items inside the vehicle that obstruct the rear view.
Yes, non-running vehicles can be shipped. Mountainview specializes in transporting inoperable vehicles that may require special equipment such as winches or liftgates for safe loading and unloading. Be sure to let us know the vehicle’s condition when requesting your quote so we can arrange the proper transport solution.
At both pickup and delivery it is recommended that you be present, however, we know sometimes work schedules conflict with this process. A representative can also be there to inspect the vehicle and mark any damage on the Bill of Lading prior to signing it. If you think you aren’t going to be available, feel free to contact our office and we’ll work to accommodate you on a case-by-case basis.
For optimal results, we advise you try to schedule your transport 2-4 weeks in advance. A driver is usually scheduled 4 days prior to desired pick up day.
We accept a variety of payment methods for your convenience, including major credit cards, debit cards, bank transfers, and certified funds. Payment details and scheduling information will be provided by our team during the booking process.